At Target, Quality is monitored and maintained throughout the development process, from Day 1 of every project.
The Software Quality Assurance (SQA) Department is a separate central resource and organization within Target, and is equally responsible for project success as development. SQA have at its disposal a well-equipped SQA-Lab for a broad range of platforms and clean testing.
The SQA Lead is primarily responsible for Quality Management and Process Monitoring.
The SQA Lead develops Test Plans and work assignments as required for the scale of project, during early project stage. She also decides on the level of SQA involvement required and areas of emphasis, testing and development co-ordination strategies and Acceptance Criteria for each Stage as well as Project Acceptance.
Test Suites and Test Cases are developed as set forth in the Test Plan. Black-box and regression testing would be the most commonly followed, though Test Automation or White-box testing may suit some projects.
As part of our quality process, SQA also monitors projects for process compliance, and gathers metrics relevant to the project.
Metrics:
Software and IT organizations use metrics effectively to pin-point trouble spots and improve continuously.
We measure various parts of the process, starting from simple things like number of lines of code (kLOC) and team size to variance in the number of class relationships initially defined and finally implemented. Quality metrics that are gathered refer to find and correction rates and how they changed over time.
These metrics are analyzed to determine the impact of various factors on project performance. These metrics are also used for internal benchmarking.
